Store Terms
Terms of Service
These Terms of Service explain the rules and conditions that apply when you visit the SKECHERS website, browse products, create or use an account, place an order, or contact customer support.
Last updated: May 27, 2026
Orders
Orders are subject to review, payment approval, product availability, and accurate customer information.
Shipping
Free Worldwide Shipping is explained in our Shipping Policy and may apply according to store policy details.
Returns
30 Days Free Returns are explained in our Return Policy and apply to eligible items.
Overview
This website is operated under the store name SKECHERS. Throughout these Terms of Service, the words “we,” “us,” and “our” refer to SKECHERS. By accessing or using this website, you agree to follow these Terms of Service and any related policies posted on the website.
Please read these terms carefully before using the website or placing an order. If you do not agree with these terms, you should not use the website or purchase products through the store.
Acceptance of Terms
By visiting the SKECHERS website, browsing products, submitting information, creating or accessing an account, or placing an order, you confirm that you have read, understood, and accepted these Terms of Service.
These terms may also apply together with our Privacy Policy, Shipping Policy, Return Policy, and any other store policies made available on the website.
Online Store Terms
You agree to use the SKECHERS website only for lawful shopping, account, and customer service purposes. You may not use the website in a way that interferes with store operations, harms the website, or violates applicable rules.
- You must provide accurate and current information when placing an order or contacting customer support.
- You may not attempt to misuse, disrupt, or gain unauthorized access to the website.
- You may not use the website for fraudulent, misleading, harmful, or unlawful activity.
- You are responsible for keeping your account login details secure if account features are available.
Product Information
SKECHERS works to present product information, descriptions, images, sizing details, colors, and availability as clearly as possible. Product details may vary depending on style, size, color, material, display settings, and inventory status.
We do not guarantee that all product descriptions, images, colors, prices, or availability information will always be error-free, complete, or current. If we identify an error, we may correct it, update the information, or cancel an affected order when necessary.
Pricing & Availability
Product prices and availability may change without notice. Items placed in a cart are not reserved until checkout is completed and the order is accepted.
- Prices are shown as displayed on the website at the time of browsing or checkout.
- Promotions, discounts, and offers may be changed, limited, or ended at any time.
- Some products, sizes, or colors may become unavailable before an order is processed.
- We may correct pricing, product, or availability errors when discovered.
Orders & Payment
When you place an order with SKECHERS, you agree to provide accurate billing, delivery, contact, and payment information. Orders are subject to payment authorization, fraud review, product availability, and store acceptance.
We may refuse, cancel, or limit an order if information appears inaccurate, payment cannot be verified, the item is unavailable, or the order appears to violate these Terms of Service or other store policies.
Payment information is processed through the available checkout payment method. Please do not send full payment card numbers or sensitive payment credentials by email.
Shipping Policy Reference
SKECHERS offers Free Worldwide Shipping as described in our Shipping Policy. Shipping timelines, processing windows, tracking updates, destination availability, customs coverage, wrong address issues, and package support are explained in the Shipping Policy.
Delivery estimates are provided for customer convenience and are not a guaranteed delivery date unless specifically stated in the applicable shipping policy.
Return Policy Reference
SKECHERS offers 30 Days Free Returns for eligible items as described in our Return Policy. Return eligibility, item condition, customer service instructions, exchanges, damaged or wrong items, and refund timing are explained in the Return Policy.
Customers must review and follow the Return Policy before sending any return. Returns sent without contacting customer service first may not be accepted.
Account Information
If account features are available on the SKECHERS website, you are responsible for maintaining the accuracy of your account information and protecting your login details.
- You should keep your email address and customer information up to date.
- You are responsible for activity that occurs through your account where permitted by applicable rules.
- If you believe your account has been accessed without permission, contact customer support promptly.
Prohibited Uses
You may not use the SKECHERS website, products, services, or content for prohibited purposes. Prohibited uses include, but are not limited to:
- Using the website for unlawful, fraudulent, abusive, or misleading activity.
- Submitting false, inaccurate, or unauthorized order or account information.
- Attempting to interfere with website security, checkout, payment, or store operations.
- Uploading or transmitting harmful code, malware, spam, or disruptive content.
- Copying, scraping, or misusing website content without permission.
- Violating the rights of SKECHERS, other customers, or third parties.
Intellectual Property
The website design, text, graphics, images, logos, product presentation, and other content made available on the SKECHERS website are protected by intellectual property and related rights.
You may use the website for personal shopping and customer support purposes only. You may not copy, reproduce, distribute, modify, or commercially use website content without permission.
Third-Party Links
The SKECHERS website may include links or references to third-party websites, payment services, or other external resources. These third-party services are operated by their respective providers.
We are not responsible for the content, policies, availability, or practices of third-party websites or services. Please review third-party terms and privacy policies before using those services.
Disclaimer
The SKECHERS website and related store services are provided for ecommerce shopping, order support, and customer service purposes. We work to keep the website available and accurate, but we do not guarantee that access will always be uninterrupted, error-free, secure, or fully current.
Product information, pricing, availability, promotions, and website content may be updated, corrected, or changed when needed.
Limitation of Liability
To the fullest extent permitted by applicable rules, SKECHERS is not responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, inability to use the website, product availability, order issues, or reliance on website content.
Nothing in these Terms of Service is intended to limit rights that cannot be limited under applicable consumer protection rules.
Changes to Terms
SKECHERS may update these Terms of Service from time to time to reflect changes in store operations, website features, policies, or other business needs.
When updates are made, the “Last updated” date near the top of this page will be revised. Your continued use of the website after changes are posted means you accept the updated Terms of Service.
Contact Information
If you have questions about these Terms of Service, online store terms, orders, payments, shipping, returns, account information, or customer support, please contact SKECHERS:
Email: [email protected]
Please include your name, order number if available, and a clear description of your question so our customer support team can review your request.
