Shipping Information
Shipping Policy
SKECHERS offers Free Worldwide Shipping on orders. Please review the shipping details below for order processing time, estimated delivery time, tracking updates, customs coverage, and package support.
Free Worldwide
Shipping is free worldwide for SKECHERS orders.
Processing
Orders are processed within 1–3 days.
Delivery
Estimated delivery time is 2–5 days.
Tracking
Tracking updates usually appear 1–3 days after shipment.
Order Processing Time
After your order is placed, SKECHERS begins processing the order details for shipment. Order processing time is 1–3 days.
Processing includes order review, item preparation, and shipment arrangement. During high-volume periods, processing may take additional time, but our team works to prepare orders as efficiently as possible.
Estimated Delivery Time
Once your order has shipped, the estimated delivery time is 2–5 days. Delivery time may vary depending on destination, local delivery conditions, customs handling where applicable, and other factors outside normal store operations.
Estimated delivery times are provided to help customers understand the expected shipping window and are not a guaranteed delivery date.
Shipping Destinations
SKECHERS provides Free Worldwide Shipping. Orders may be shipped to available destinations worldwide, subject to checkout availability, address accuracy, and applicable delivery restrictions.
Please make sure your shipping address is complete and accurate before placing your order to help avoid delivery issues.
Shipping Rates
Shipping is free worldwide. There is no standard shipping charge added by SKECHERS for eligible orders placed through our store.
Any customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by us.
Tracking Information
After your order has shipped, tracking information will be updated when available. Tracking updates usually appear within 1–3 days after shipment.
If tracking does not update immediately, please allow time for the shipping information to be scanned and refreshed. Some tracking details may take longer to appear depending on the shipment route and local delivery system.
Wrong or Incomplete Address
Customers are responsible for entering a complete and accurate shipping address at checkout. Please review your order information carefully before submitting your order.
If you notice an incorrect address after placing your order, contact us as soon as possible at [email protected]. We will do our best to help, but address changes may not be possible once an order has been processed or shipped.
Customs, Duties & Import Taxes
SKECHERS includes customs duties, import taxes, brokerage fees, and other government charges as part of our Free Worldwide Shipping service. If such fees occur, they will be covered by us.
Customers should not be asked to pay customs duties, import taxes, brokerage fees, or other government charges separately for orders covered by this shipping policy. If you receive a notice requesting payment for these fees, please contact customer service before making any payment.
Lost, Delayed, or Damaged Packages
If your package appears lost, delayed, damaged, or marked as delivered but you have not received it, please contact us at [email protected] so our team can review the issue.
- For delayed packages, include your order number and tracking details if available.
- For damaged packages, include photos of the packaging, the item, and any visible damage.
- For lost packages, include your order number, delivery address, and any tracking information available.
- For delivery concerns, contact us as soon as possible so we can help review the situation.
Shipping Support
For shipping questions, tracking concerns, address issues, customs notices, delayed packages, or damaged package support, please contact SKECHERS customer service.
Email: [email protected]
Please include your order number, full name, shipping address, and a clear description of your shipping question so our team can assist you more efficiently.
